About Us
How FinMedSA Started
FinMed SA, is a distinguished provider of fiduciary services and an expert in resolving medical aid queries for patients. With a profound passion for our work and over 12 years of experience in administering deceased estates, Our journey to establishing this company is rooted in a deep commitment to making a difference in people’s lives.
The Journey
Our inspiration for creating FinMed SA stemmed from a profound moment when we administered our first deceased estate. From the initial consultation with a grieving family to meticulously crafting every document and financial statement, our dedication and attention to detail were unrivaled. Upon the successful resolution of the estate, a heartfelt visit from the surviving spouse and children, expressing their gratitude, solidified our belief that we had found our calling. Our purpose was clear – to provide compassionate and unparalleled service to families during their most challenging times.
How We Progress
Working in the legal field, We encountered families and individuals facing dire circumstances due to the absence of a Last Will and Testament. These unfortunate situations underscored the critical importance of having a Will in place to ensure the well-being of loved ones in times of loss.
In 2016, We had a personal experience when our director’s mother was ill, it shed light on another area of need. Numerous medical aid accounts remained unpaid or were underpaid due to errors in submissions or rejections by medical aid providers. In our determined pursuit to resolve these issues, We discovered that patients often found themselves pressured by third parties to pay these accounts, adding financial stress to their emotional burdens. Our ability to successfully navigate these challenges revealed a market gap that demanded her expertise.
Moving forward, FinMed SA specializes in the seamless administration of deceased estates, ensuring a swift and efficient process. We also offer comprehensive Will drafting services that adhere to all legal requirements, with the option of secure storage. In addition, we provide invaluable assistance with medical aid accounts and other related queries, alleviating the burden on patients and their families.
Why Choose Us
At FinMed SA, we ensure you don’t have to navigate impersonal call centers. We take a personal approach to your queries, striving to deliver exceptional client service. Our commitment is to provide feedback within 72 hours from the moment we receive your query, ensuring that you receive the support and assistance you need in a timely and caring manner. When you choose FinMed SA, you’re choosing expertise, compassion, and a partner dedicated to making a difference in your life.