Medical Aid Queries by FinMedSA
Medical Aid Queries by FinMedSA
Keeping up with the details of medical aid benefits can be quite intimidating. We know that this is a common struggle, so we set out to create a solution. We offer a reliable service that simplifies the complexities of medical aid billing queries. We make sure you get the most out of your healthcare plan.
Why Choose FinMedSA for Medical Aid Queries?
At FinMedSA, we pride ourselves on handling your medical aid queries in a transparent and caring manner. You won’t be left dealing with call centers; instead, you’ll speak directly to a consultant who has been allocated to your case. This direct consultant for medical aid queries guarantees personalised service tailored to your needs.
Our Services
Hospital Authorisation
Hospital stays are stressful enough without worrying about paperwork. Our team specialises in hospital authorisation with South African medical aid, so that you can relax and have a smooth process from admission to discharge.
Resolving Account Queries
Account queries can be a significant source of stress. We excel in resolving account queries with medical service providers and medical aid’s. No matter if it’s an “accounts not paid medical aid” situation or a specific account query – we’ve got you covered.
Services
Medical aid members will experience, at some point in time, frustration when their medical aid short pays a claim.
Resolve account queries, in a transparent and caring manner, we take the pressure off you.
Not to deal with call centres, listening to background music, or holding for a consultant, speak directly to the consultant allocated to your case.
Medical Aid benefits and exclusions are complex to understand and navigate, let us help you to:
- Rejected or declined hospital authorisations.
- Liaise with various Medical Service providers to ensure effortless transactions between all parties.
- Hospital or Medical Service provider account queries from your Medical Aid.
Billing Structure
Medical Aid Queries:
- Follow up with rejected authorisations.
- Hospital authorisations.
- Liaise with various Medical Service providers to ensure effortless transactions between all parties.
Hospital or any Medical Service provider billing queries:
Initial Fee of R750.00 includes:
- Liaise with your medical aid.
- Evaluate all relevant documents/correspondence between yourself and the medical aid.
- Correspondence between FinMedSA and you as the client.
The Medical Aid Queries Process at FinMedSA
The process is easy!
1
Send Your Information
Initiating our services is as simple as completing the form below.
2
Evaluation
Upon receiving your enquiry, we assess and provide feedback within 48 hours for a swift and efficient process.
3
Solution
After the evaluation, we will arrange a Zoom or Google Meets meeting for our first consultation to discuss the next steps in detail.
Ask Us Anything. Choose Us as Your Partner
Choosing FinMedSA for your Medical Aid Query needs gives you peace of mind and guarantees a hassle-free experience. Our team of experts is committed to providing you with the best service possible. Contact us today!
- Abraham Greyling Road, Bloemfontein
- info@finmedsa.co.za
- 065 106 6816
Member of
